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Terms of Delivery



  • For orders over BGN 100, the value of the courier service, insurance and cash on delivery are a compliment for you from VIVASAN BG Ltd. deliveries are made by courier companies SPEEDY and LEO EXPRESS
  • Orders placed on our site are thoroughly checked before being sent to the customer. The content in the cart on our site is the same as in your shipment.
  • Orders placed on our site are thoroughly checked before being sent to the customer. The content in the cart on our site is the same as in your shipment.
  • For the convenience of the customer, the shipment can be delivered to your chosen address of the courier company upon request or to your business or home address.
  • Payment is made by cash on delivery, upon receipt of the shipment, or by bank transfer, when an order has already been placed, the customer receives a call from VIVASAN BG OOD to confirm or refuse the order already created by him.
  • All orders placed before 14:00 on the current day will be received by the customer on the next business day. If the order is made after 14:00 . on the current day, the term for its receipt is two working days.
  • The products are of guaranteed quality and origin. The prices are in Bulgarian levs and include VAT. The prices for delivery on the territory of Bulgaria are according to the tariffs of the courier companies (under a corporate contract with preferential conditions) - from BGN 3.50 to BGN 6.00, depending on the weight of each shipment.
  • Upon arrival of the shipment at the local office of Speedy or Leo Express, after its distribution by courier, you will receive an SMS with a bill of lading number and other useful information.

Prices for the European Union (EU)
Terms of delivery in European Union countries:
1). For orders up to 100 euros, delivery is at the customer's expense;
2). When ordering over 100 and up to 250 euros, the customer pays part of the delivery or 10 euros;
3). For orders over 250 euros, delivery is a compliment to the customer from VIVASAN.
Delivery prices in Europe are indicative and valid at the time of publication and depend on the pricing policy of the courier companies with which we have a contractual relationship on the day of your order.

Return of purchased goods:
If you wish to return the goods already received by us, you can exercise this right within 14 (fourteen) calendar days from the date of purchase. It is an obligatory condition to keep the receipt and the purchased products to be in good commercial condition, without violating their integrity and without being used. For more information please contact us!

VIVASAN BULGARIA WISHES YOU PLEASANT SHOPPING
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Our manufacturers

For all who take care of their health and maintain their natural beauty. VIVASAN company is an exclusive representative of Swiss factories in Bulgaria.
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