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Privacy policy and cookieson the e-shop www.vivasan.bg
Vivasan BG Ltd. ("Administrator", "We") assesses the importance of the confidentiality of your data. This Privacy and Cookies Policy (the “Policy”) contains information about the purposes and ways in which your personal data is used in connection with the provision of our services (the “Services”). You can get more information about us and our Services on our website at www.vivasan.bg (“Website”)
Personal data is any type of information that is related to an identified person or a person who can be identified. Please read this Policy carefully to find out how We collect, use, protect and process your personal data in accordance with applicable law, including the General Data Protection Regulation (“ORDP”) and the Personal Data Protection Act . ZZLD ”) .
Personal data is any type of information that is related to an identified person or a person who can be identified. Please read this Policy carefully to find out how We collect, use, protect and process your personal data in accordance with applicable law, including the General Data Protection Regulation (“ORDP”) and the Personal Data Protection Act . ZZLD ”) .
1. Administrator
The administrator of personal data is Vivasan BG OOD , a company registered under the legislation of the Republic of Bulgaria, with UIC 130354173, with registered office and address of management Sofia, Oborishte district, 49 Knyaz Alexander Dondukov Blvd., 1st floor, ap. 1.
2. How do we use your personal data?
We may collect personal data from you when:
- register on our Website
- send an order for a product of your choice through our e-shop;
- send us an inquiry via the contact form;
- you receive a customer discount for our products;
- you are our business partner;
- otherwise use our Services.
You understand and are informed that the provision of some of our Services requires access to your personal data, such as the execution of an order made by you. When purchasing products or services, you do not provide us with data from your bank, debit / credit cards. Payments with payment bank cards are made through a POS or VPS terminal of DSK Bank, through which the necessary data are exchanged in order to authorize payment and we do not receive, process or store such data in our system.
The table below shows the categories of personal data we collect, for what purposes we collect them, on what legal basis we process them, as well as the period for which we store them:
| Purpose | Personal data | Plea | Shelf life |
|---|---|---|---|
| Creating a user profile on the Website | - Name, surname - Mail adress; - telephone; - address information: country, district, city, postal code, address. |
Your agreement | The personal data from your user profile will be stored until the moment you withdraw your consent by requesting the deletion of your personal data. |
| Execution of an order sent by you | - Name, surname; - Mail adress; - Telephone; - Address information: country, district, city, postal code, address. |
The processing is necessary for the fulfillment of a contractual obligation we have to you. | Not longer than necessary to achieve the purposes for which the data were collected. |
| Providing a customer card for a discount | - Name, surname; - Mail adress; - Telephone; - Data on executed orders. |
The processing is necessary for the fulfillment of a contractual obligation we have to you. | Not longer than necessary to achieve the purposes for which the data were collected. |
| Participation in our network of business partners | - Name, surname; - Mail adress; - Telephone; - Data on sales. |
The processing is necessary for the fulfillment of a contractual obligation we have to you. | Not longer than necessary to achieve the purposes for which the data were collected. |
| Responding to your inquiries sent to us via the contact form on the Website | - Name, surname; - Mail adress; |
The processing is necessary for the fulfillment of a contractual obligation we have to you, as well as for the protection of our legitimate interests. | Not longer than necessary to achieve the purposes for which the data were collected. |
| Customize your user experience, provide content, suggestions and offers you might be interested in, and improve the quality of our services | - Name, surname; - Mail adress; - IP address; - Geo location; - Traffic data; - Cookie data. |
Your agreement | Personal data collected through cookies and similar technologies will be processed until your preferences for the use of cookies change. |
| In order to send you periodic notifications about other products and services offered by us and our partners. | - Name, surname; - Mail adress; |
Your agreement | The personal data required to send a communication will be processed until you withdraw your consent to receive such communication. |
| Registration for participation in a webinar organized by the Administrator. | - Name, surname; - Mail adress; - Telephone; |
The processing is necessary for the fulfillment of a contractual obligation we have to you. | Not longer than necessary to achieve the purposes for which the data were collected. |
| Connecting with you, maintaining a follow-up base on social media and giving our followers access to special posts, posts and materials in our social media accounts (eg Facebook, Instagram, Skype). | - Name, surname; - Mail adress; - Telephone; - Username / nickname and other data from your social media profiles |
Our legitimate interests. | Personal data will be processed until you stop following us on social media. |
We will use your personal data only for the purposes for which it was originally collected, unless we have good reason to use it for another purpose that is compatible with the original. If we wish to use your data for another purpose that is not related to the original, we will contact you explicitly, informing you of the legal basis that allows us to do so. When we have to collect and process personal data in fulfillment of our legal obligation or contractual obligation to you, but you do not provide the requested data, we may be prevented from providing our services to you. In such a case, we may need to terminate the provision of a particular service to you, of which you will be expressly notified.
The provision of information that is not absolutely necessary for the provision of our Services is entirely at your discretion. All optional data that you provide to us when using the Services or through other communication with us, which we have not explicitly requested from you, but you have provided us, will be treated as personal data obtained with the express consent to the processing. We will process such data lawfully by applying the principles of minimization and limitation.
Also, we may be obliged to store certain categories of personal data for a period specified by law. For example, media are stored for a period of three years from 1 January of the reporting period following the reporting period to which they relate.
3. How do we protect your personal data?
We are committed to protecting your personal information. To this end, we apply a variety of technical and organizational measures to protect your personal data against unauthorized access, processing, unforeseen loss, destruction or damage.
As part of the envisaged measures for personal data protection, we use the method of pseudonymization of part of the data. Some of the data you provide to us in the process of using the Services may not in themselves identify you directly, but may be linked to an individual through the use of additional information provided by you, therefore they should be considered to be information relating to an identifiable natural person.
4. Where do we store and process your personal data?
We do not store your personal data outside the European Economic Area (EEA). In cases where we transfer personal data to a third country outside the EEA that has not provided an adequate level of data protection, we will implement the necessary measures to protect and ensure security.
5. Do we use cookies?
We use cookies. To do this, you must provide your consent by clicking on the "I agree to the use of cookies" button.
Cookies are small files that a website or service provider stores in the memory of your device using the browser you use, if you have allowed it. They allow the site or service provider to recognize your browser and store certain information. You can get more information about the types of cookies we use in the table below:
| Type of cookies | Purpose |
|---|---|
| Cart-content | This cookie stores information about the products added to the shopping cart. It is necessary for the operation of the Service and its use cannot be denied. |
| Language | This cookie recognizes the language of the visitor. |
| vivasan_language_code | This cookie recognizes the visitor's country. |
| preview_permission_profile * | This cookie saves the default settings of the visitor's profile. |
| preview_permission_attributes * | This cookie preserves the default settings of the visitor's attributes. |
| footer_preview_ * | This cookie preserves the default settings of the visitor's profile and attributes. |
| JSESSION | This cookie ensures that the technical side of the session is recorded. |
| CTSESSION | This cookie ensures that the technical side of the session is recorded. |
| Google Analytics, Coremetrics, Omniture, Tealeaf | These cookies are used to collect information about the use of our websites by the visitor. All data collected through these cookies is collected anonymously and not on the basis of an individual user. The information collected includes the number of visitors to a site, where visitors come from and which pages they have seen. |
You have the ability to change your preferences for the use of cookies at any time by changing the options of your browser. To block cookies in a specific browser, learn more here:
- Cookie settings in Google Chrome
- Cookie settings in Firefox
- Cookie settings in Internet Explorer
- Cookie settings in Safari
Refusal of cookies may result in limited functionality or inability to use the services of our Website.
6. With whom do we share your personal data?
Your personal data will not be transferred to third parties unless:
- give us your explicit, informed and freely given consent;
- the third parties in question provide us with contractual support for the purpose of providing our Services
- this is required by law or by virtue of an act of authority of a public authority
- there is a justified need to protect the rights, property or security of users of the Website or other defensible public interest;
- this is necessary in connection with the sale of a business, our company or its assets, which are subject to confidentiality.
Our employees and partners have access to your personal data for the purposes of maintaining the Website and the Services, but they are bound by an obligation to maintain confidentiality with respect to the data to which they have access in connection with the implementation of this activity.
Our employees and partners are duly informed of the importance of their duty of confidentiality and are responsible for fulfilling this obligation.
We may share non-personally identifiable information with our sales partners (media, marketing agencies and other business partners who have agreed to abide by this Policy) in order to provide information about products and services and promotions with your consent. and offers.
For any other purposes not explicitly mentioned in this policy, we will ask for your explicit consent, identifying our partners as well as the purposes for data transfer and sharing.
By virtue of a court decision or an act of authority of a public body, we may be obliged to disclose the identity of a User, especially in the case of investigation of violations of third party rights or illegal acquisition of personal data. In the event that a user's personal data is disclosed to a public authority in connection with an investigation or proceeding against him, we are not obliged to notify the user in question.
7. Links to third party websites
This Policy is applicable and valid only for users of the services available through our Website. This Policy does not apply to other websites, social networks, platforms or companies that we do not control, but to which our Website links directly or indirectly. You should be informed that all of these websites, social networks, platforms or companies have their own privacy policies and that we are not responsible for them. Please read the privacy policies of other websites, social networks, platforms or companies before providing personal data to them.
7. Links to third party websites
This Policy is applicable and valid only for users of the services available through our Website. This Policy does not apply to other websites, social networks, platforms or companies that we do not control, but to which our Website links directly or indirectly. You should be informed that all of these websites, social networks, platforms or companies have their own privacy policies and that we are not responsible for them. Please read the privacy policies of other websites, social networks, platforms or companies before providing personal data to them.
8. Minimum age
We do not collect or process personal data of persons under 18 years of age. We will delete any information submitted by or relating to users we know to be under 18 years of age.
9. Your rights
We do not collect or process personal data of persons under 18 years of age. We will delete any information submitted by or relating to users we know to be under 18 years of age.
Under the applicable law, you have the legally recognized right without any obligation to object to the processing of your personal data at any time by sending an explicit request here:
You have the right to access the personal data we hold about you in a structured, widely used and machine-readable format by sending an explicit request here:
You have the right to request the transfer of your personal data to another administrator, by sending an explicit request here:
In the event that some of the information we store about you is incorrect or inaccurate, you have the right to correct it by changing the information contained in your account by sending an explicit request here:
You have the right to request the deletion of your personal data by sending an explicit request here. This does not apply to these personal data, which we are obliged to keep by law.
You also have the right to request a restriction on the processing of your personal data in respect of individual actions for the collection, processing and sharing of them by sending an explicit request here.
You have the right to require third parties who have access to your data to be notified of restrictions, deletions or prohibitions on the processing of your data, in order to delete from these third parties all links, copies or replicas of your personal data.
The administrator will respond to your request or inform you in writing of the actions taken in connection with the request within two months of receiving the request. The period may be extended by another month when this is necessary due to the complexity or number of requests, of which you will be duly notified.
10. Control body
For issues related to personal data protection, the local supervisory authority is: Commission for Personal Data Protection, address: Sofia, 1592, 2 Tsvetan Lazarov Blvd., Tel. +359 2 915 3580 Fax +359 2 915 3525, e-mail: kzld@cpdp.bg, Website: http://www.cpdp.bg/
11. Questions?
In the event that you have any questions, alerts or requests regarding your personal data held by Us, do not hesitate to contact Us at:
- email address: dpo@vivasan.bg;
- phone: +359 2 953 27 78;
- correspondence address: Sofia, 72 Ami Bue Str., 1st floor, office 8.
We may make changes to our current policy in the future. The latest version is published on our website.
Download in PDF here.
Effective from 2019
© 2019 "Vivasan BG" Ltd. | All rights reserved.
Download in PDF here.
Effective from 2019
© 2019 "Vivasan BG" Ltd. | All rights reserved.
